Service Cancellation and Lateness Policies

Scheduling and Required Deposits

You may schedule you appointments by contacting our bridal coordinator at (302) 292-3511. You may also schedule via email at info@trilogysalon.com. Please provide names of all party members and services required by each member. We will contact you to confirm and schedule appointments. A deposit of 50% of all services is required within 7 days of scheduling your appointments. Cash, check, Visa, Master Card and Discover are accepted. (Please refer to bridal coordinator for more information about our on-site or holiday services) We will mail out a confirmation copy of scheduled appointments and receipt from your deposit for deposits by phone.

For More Information

We at Trilogy by Alison Salon and Day Spa look forward to providing you the very best service. Thank you for choosing us to be part of your special day. Should you have any questions or concerns please feel free to contact, Bridal, Coordinator at (302) 292-3511 or at info@trilogysalon.com

Cancellations and Lateness Policy

If cancellation is necessary, a twenty-four hour notice is required. Failure of notification may result in a full charge of services. For Spa packages please arrive at least 15 minutes early for any service to fill out the necessary paperwork. Lateness may result in shortened service at full price. All major credit cards accepted. There will be a $30 fee on all returned checks plus a $12 bank fee. When scheduling three or more services, Trilogy requires a 50% non-refundable deposit on services totaling $200 or more.

Gift Certificates & Gift Cards
Any service, spa package or dollar amount can be made into a gift certificate.

The value of this gift card may be applied towards the purchase of products and/or services at Trilogy by Alison Salon & Day Spa. It may not be redeemed as cash. Additional value may be added at any time. Gift cards expire one year from the date of purchase. Thereafter, a $5.00 service fee will be deducted each month from the remaining balance. This card is not a debit card or credit card and has no implied warranties.

Please Ask Us About Our Rewards Program